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Promotions & rewards

My promotion was not applied

Check eligibility, limits and trip conditions for a promotion.

1

Check the promotion details and whether the trip met its eligibility rules.

2

Confirm the promotion had not already expired or reached its ride limit.

3

If you believe the promotion should have applied, contact support with the trip reference.

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Send this issue to Zylo Support. No sign-in is required on the public website.

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