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My Zylo Points are missing

Help with Ride & Earn points that did not appear after an eligible trip.

1

Confirm the trip is completed and eligible for points.

2

Allow a short period for the completed trip to finish processing.

3

If the points still do not appear, contact support with the trip reference.

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Send this issue to Zylo Support. No sign-in is required on the public website.

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